Recommendation for Windice: Increase Privacy and the Blocking System in Private Messages.

[Ladywindy8]

Hello everyone!

I want to share a concerning experience i had, which i believe is crucial for everyone's safety here at the casino. i know the Windice team is great and really listens to its community, so I'm confident they will take this into account for the future.

A few days ago, a user started constantly harassing me through private messages. to make the harassment stop, i decided to remove them from my friend list, thinking that would solve the problem. However, days later, i was surprised to find out that this same person was able to contact me again, even though we were no longer friends on the platform.

This situation reveal a serious fail in Windice privacy and private messaging system. if removing a user doesn't prevent them from contacting you, then the "remove friend" function loses its main purpose. a user who harasses others can just keep doing it, which puts the community at risk. (this might be a technical glitch). i'm not sure, but it's the first time it's happened to me, and i don't want unwanted users harassing me in private messages after i've decided to remove them from my friend list.

I know the report feature exists, but a temporary mute doesn't solve the problem. once the mute is over, the person can start contacting you and bothering you again. this could even start to dangerous situations, like threats or intimidation.
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My suggestion and possible solution for the Windice Team is clear:​

Implement a total full blocking system:
the block need to be permanent and effective. additionally it would be good if block a user also hide the public chat for both users to avoid potential future conflicts.

Enhanced privacy settings:
give users better control over who can contact them, for example, with options like: "only my friends can message me" or "no one can message me." (these settings would not apply to Windice staff, of course).

These improvements would not only protect the Windice community but would also demonstrate the site's commitment to the safety and well being of its players. a safe casino is one where people have confidence and want to stay.

if any of you have experienced something similar, i would love to hear your comments.

Thank you for your attention.​

 

[chibby]

why not try the ignore button? this makes it possible to block users from sending private messages to you.

 

[meyzee]

only my friends can message me" or "no one can message me

I think this one is working pretty well, if you don't accept friend request nobody can message you.

If it somehow you have already accepted their friend request try chibbys suggestion above.

 

[meyzee]

To add if you haven't seen this, you can just click the one looking like a setting thats where you can choose wether you like friends only can message you. (If its colored green means only your friend can message you)

and also the ignore list where you can put everyone who you don't want to message you. Hope this helps.